Legal basis: CO Art. 257a–257b
Utility costs must be explicitly agreed upon in the rental agreement. Without this clause, all operating costs are included in the rent.
Allowable utility costs
- Heating and hot water
- Common area electricity
- Caretaking and cleaning
- Waste disposal fees
- Garden maintenance and snow removal
- Elevator operation
Key deadline: 12 months
The utility bill must be delivered within 12 months of the end of the billing period. If missed, the tenant can demand a full refund of advance payments.
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Track costs throughout the year, categorized by admissibility. At year-end, the software calculates each tenant's share and generates a professional PDF.
Frequently asked questions
Must I attach receipts? +
Not required, but tenants have the right to inspect them on request. Keep all documents for at least 5 years.
What if the tenant disputes the bill? +
Tenants have 30 days to dispute in writing. If unresolved, the local mediation authority decides.
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